Frequently asked questions

How do I buy a ticket?

You can buy your ticket online or at the door. We advise you to buy your ticket online to prevent long waiting times.

I BOUGHT AN ONLINE TICKET, BUT I CANNOT GO OR I WANT TO CHANGE MY PURCHASE.

You can always change the date of your visit. In some cases, you can ask for a refund of your ticket. To do so, you can submit a request. In either case, please contact our ticket partner Global Ticket at +31 (0)20 244 2877, support@globalticket.nl or support page

DO I NEED TO PRINT MY TICKETS?

You can either print your tickets or show them on your smartphone.

Is the Museumkaart valid?

The Museumkaart is valid in Museum De Lakenhal. You can also purchase the card at the ticket counter.

Do you have any other questions?

Send an email to info@lakenhal.nl. We are always eager to help!

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